Improving Results Through Staff Onboarding
A high staff turnover reduces customer satisfaction as well as costing your spa money. Finding, interviewing and training new staff takes...
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BLOGS & ARTICLES
Optimizing Results through Lean Spa Development
“Lean Startup isn't about being cheap [but is about] being less wasteful and still doing things that are big.” “The lean startup has been...
Employee Engagement
Ever look around the spa or wellness center and feel like your staff is just going through the motions? They’re showing up at work,...
Creating a Spa Marketing Plan
Growing your spa or wellness business is not a case of “if we build it, they will come.” Prospective clients are bombarded with thousands...
Setting the Stage for Spa Clients
The number one reason that most clients visit a spa or wellness center is for relaxation and stress-relief. So consider how much more...
Spa KPI's
Für die alten Ägypter waren sie Wissenschaft, bei den Griechen galten sie als Kunstform und den Römern der Antike dienten sie zur...
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